|
|
Information Technology Services
The implementation of Information technology solutions has become a necessary and critical element of any successful business and government.
The timely access to accurate and up-to-date information, and the ability to act on that information is a key to an organizations’ success in a fiercely competitive marketplace.
For example, the difference between the success and failure, being number one and number two of any company in any given industry largely depends on the depth and breadth of its information technology infrastructure.
In the government sector, having the right information technology in place could mean the difference between a nation’s being safe and dangerous, life and death, or efficiency and waste.
However, without the right team in place, IT projects can be risky and expensive. The larger the effort, the greater the risk.
Private and public entities need trusted advisors to help them achieve desired results.
Our Mission
@ACT Center’s mission is to help streamline the path from conception to realization of our customer’s information technology implementation and ensure better and faster return on investment.
Our team of partners has extensive experience helping some of the world’s most successful private corporations and largest government agencies such as the U.S. Department of Army and the U.S. Postal Service realize a competitive advantage and operational efficiency by implementing dependable information technology systems.
From planning through execution, we work alongside you every step of the way to ensure success.
|
 |
Information Technology Programs
@ACT Center can deliver information technology systems to corporations from major industries and government entities that need the following:
- Enterprise Resource Management
- Financial Management
- Human Resource Management
- Supply Chain Management
- Project and Budget Management
- Product Lifecycle Management
- RFID Data Management
- Supplier Relationship Management
- Information and database security
- Rip and replacing legacy systems
- Web-based Services
- Global Risk Compliance
- Inventory Management
- Customer Relationship Management
- Basic technology solutions
Information Technology Implementation Program Elements
Define the Business Case and Project Scope
Successful projects begin with a detailed and well-constructed business case. From this exercise, we can focus our strategy taking into account your business objectives, system objectives, and key performance metrics.
One of the end products will be an explanation and description of the strategy, a guide on how to pursue the project in the most cost- and time-efficient manner, how much you will save as a result of the new system, assist in local and international regulatory conformance, and a projection of how your company’s revenues and/or profits will increase.
Activities:
- We will work proactively with you to write the business case
- Define the project scope with specific beginning and end points
- Specific project requirements will be identified
- Describes what's in-scope and what's out-of-scope
- Help you achieve the return on investment objectives
- Define deliverables and associated work products
- Develop schedules, cost estimates, and resource requirements
- Document the means for recovering the expenditures associated with the project
- Identify and Qualify the right Partners
Successful projects require multiple partners to bring the right products and services to the effort at the right time. The vendors of infrastructure, hardware, software, and services need to be qualified and organized to ensure interoperability. We will also work with you to find the right partners that offer the overall best value for your organization.
Based on our individual partners’ years of professional experience leading and managing some of the biggest IT projects in the world, we developed our core competency to help our clients identify, qualify, and manage partners with the winning credentials to achieve the end results.
As an objective third party, with no agenda of its own, @ACT Center can cut through the “marketing” and help you buy what you need at the best price.
- Develop and Execute Project Plans
 |
Successful projects require detailed planning and execution. Project plans and schedules provide a solid framework for the time and effort demanded by each project
This effort describes what your team needs to do, how they will do it, and the required resources.
The best-laid plans mean nothing if on-the-ground execution falls short. Disciplined execution is about the ability to close the loop on every activity (planned or unplanned) every day. The more complex the project, the more varied the stakeholders, the more critical responsive, accurate execution becomes.
|
We will work with you throughout the project to:
- Build the integrated plan and schedule at just the right level of detail to fit your organization's needs
- Accept direct responsibility for managing schedules and budgets, proactively tracking and resolving issues, capturing project metrics, and coordinating communications
- Improve Business Processes
Successful information technology projects focus on the improvement of business processes. To that end, we will search for and oversee the implementation of process improvement, restructuring workflows, and/or enhancing the business organization to drive sustained improvements.
To create sustained, continuous improvements in processes, we must first understand them and then define how they will be improved. Process maps are graphical representations of the entire process from start to finish, showing inputs, pathways, action or decision points, and ultimately, completion. This will allow us to see whether there is a clear path to process improvement or whether obstacles exist in the form of re-work, unclear decision points, bottlenecks, and others.
To avoid implementation issues, we will help hold the implementation partner accountable for achieving business process improvement.
- Create the Project Management Office
Establishing a Project Management Office (PMO) provides your team the structure that enables consistent project execution. This avoids starting from scratch. @ACT Center provides guidance and training, as well as standardized best practices, tools and templates. We'll also help you determine methodologies for ongoing improvement.
We don't offer "PMO in a box." We have learned that there is no uniform recipe for success - it's important that the PMO structure closely fits to a company's corporate culture.
- Mitigate Risk
Historically, "risk management" was used only to put out fires. @ACT Center works with our clients to anticipate and mitigate problems before they happen. In the early project-planning stages, we identify all the potential known risks using checklists, brainstorming, flowcharting and interviewing. We then quantify the magnitude and likelihood of the risk occurring.
Once we identify and quantify risks, the next step is to develop a risk-management plan by documenting the procedures to manage risks throughout the project (e.g., avoidance of the risk by eliminating the cause, alleviation by reducing the monetary value of a risk, or acceptance of the consequences should the potential problem materialize).
We use the risk-management plan as a roadmap to control and respond to risk events over the course of the project.
- Orchestrate Communications
@ACT Center will develop a communications plan that defines who needs to know what and when; identifies approval processes; establishes reporting formats and schedules; and even specifies ways in which impromptu information exchanges (e.g., hallway conversations) get funneled into the formalized communication process.
Through a well-structured system, the team can agree upon goals, raise and resolve issues, and become a unified, cohesive group, even if continents apart
- Build Team Unity
@ACT Center professionals use practiced facilitation skills to build trust and team unity, and to work through conflict and political pressures to reach mutual decisions in support of project goals. As an objective third party, with no agenda of its own, @ACT Center can serve to bring disparate members and teams to consensus.
- Apply Proprietary Methods and Tools
We continuously tailor our approach to drive best practices, which includes a well-defined process to achieve successful outcomes.
We do not endorse specific project management software packages, but use tools that fit the size and culture of your organization.
For all the assistance technology offers, however, we have found that exceptional soft skills and a disciplined process far outweigh the value of the latest tool or template
For more information on @ACT Center’s Information Technology services, please contact our offices.
|
